FAQs
Can I make changes to my eBook order?
Once you have completed your purchase on ColinMurrayShop.com, we are unable to accommodate any modifications to your order. This includes:
- Changing the eBook title or version.
- Altering the email address for eBook delivery.
Please Note: If an incorrect email address is provided at checkout, we cannot be held responsible. ColinMurrayShop.com is not liable for refunds or replacements for orders with incorrect information provided by the customer.
When will my eBook be delivered?
Your order will be processed during regular business days. It may take up to 48 hours for your eBook to be processed for delivery. Please remember, we do not process orders on weekends. Any purchases made over the weekend will be processed the following business day. Once processed, you will receive an email with instructions on how to access your eBook.
Do you accept returns or exchanges?
Due to the digital nature of our eBook, we do not accept returns or exchanges. All sales are considered final once the purchase is made.
However, if there is an issue on our end (e.g., you received the wrong eBook), we will address the mistake by providing you with the correct product. Please ensure that you contact us immediately upon noticing any discrepancies.
Merchandise
How much is shipping? Enjoy free shipping on all orders over $15. For orders under $15, a standard shipping fee applies.
When will my order ship? Once your order is placed, it will be processed and shipped within 3-10 working days.
What should I do if my product from ColinMurrayShop.com does not work? First, check to ensure that the product is charged or has batteries correctly installed. Review the product manual for troubleshooting steps specific to the item. If problems persist, please contact us at colinmurrayshop@gmail.com with a description of the issue and your order number.
Returns and Exchanges Please note that we do not offer returns or exchanges. All sales are final. Ensure you review your order carefully before purchasing. If you receive a defective or incorrect item, please contact our support team immediately to resolve the issue.
Customs, Duties, and Taxes
colinmurrayshop.com is not responsible for any customs and taxes applied to your order. As our product is digital, this typically does not apply. However, it's important to note that all fees imposed during or after purchasing are the responsibility of the customer (this includes any potential digital goods tax depending on your location).